This privacy notice discloses the privacy practices for livefortennis.com, the Site. This privacy notice applies to information collected by this website and its third-party online marketing partners. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We do not collect and/or store information on political opinions, race, sexual orientation, religious beliefs and biometric data.
We will use your information to respond to you, regarding the reason you contacted us. Our third-party providers listed below may use the information you provide to us for the purpose of helping to deliver advertisements to you that you may be interested in, to prevent you from seeing the same advertisements too many times and to conduct research as to the usefulness of certain advertisements to you. In addition, these providers may use your information to process your payments and to maintain an online account for you.
Other than the third-party providers listed below, we will not share your information with any third parties outside of our organization, other than as necessary to maintain a normal communication link with you.
In addition, we do not give permission to our third-party providers to use for their own purposes, any data they collect on our behalf whilst providing services to the Site.
Web site hosting
The Site is hosted on a dedicated server in an Amazon AWS account owned by LiveForTennis.com.
Third-party online marketing services
The Site uses Ontraport, a third-party online marketing platform, to process traffic coming from third-party ad platforms such as Facebook. We use this platform to process payments from customers and to create and maintain membership accounts for the Site’s tennis courses.
Third-party payment services
The Site uses Stripe, an online payment processor to process payments made by credit and debit cards. This service securely stores card information which is used exclusively for processing payments and returns.
Third-party ad serving, audience and traffic measurement services
The Site uses Facebook, a third-party ad platform, to deliver online ads to members of the Facebook community. Traffic measurement services provided by the Facebook ad platform may use collected web site usage information for, among other purposes, gathering information about user’s interactions with the Site.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
When choosing which third-party platform providers to partner with to provide our services we take care to choose only providers that have a good reputation for security and privacy.
Wherever we collect sensitive information (such as credit card data), we take steps to ensure that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.